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Articles
 How can I get a refund for unused services?If your billing account is staying active, then we add a credit to your account for the next time... Views: 19 |
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How can I update my billing info? Most updates can be done inside http://cheap-web-host.com/client-login. Do I have a credit card... Views: 18 |
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How do I cancel my account? We're sorry to see you go. If we can do anything to make it better, please let us know. To... Views: 19 |
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How do I know all my hosting bills are paid? To see your financial status with HostGator, simply login to... Views: 19 |
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How do I make a payment? Credit Card We accept all four major credit card providers: MasterCard, Visa, American Express... Views: 17 |
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How to change payment methods, Stop charging me via credit card To change the payment method for your account, please email sales@cheap-web-host.com and tell us... Views: 18 |
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I already sent payment. Why am I still being emailed that I need to pay? Are you a new customer? It is possible we asked you to verify your new account first, and then... Views: 19 |
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I didn't get my welcome email or have since lost it. How can I have it resent? The welcome email contains your site's IP address, name servers, control panel login, and getting... Views: 19 |
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I lost or forgot my login password to my hosting account. How do I get it? Please visit http://www.cheap-web-host.com/client-login The billing login is your email address... Views: 18 |
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I need a copy of my payment invoices. How do I get them? At this time we are unable to email a copy of your transaction, but you can print a receipt from... Views: 19 |
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I pay using a PayPal subscription. Why am I being contacted to pay? PayPal subscriptions will pay on the same day of each month. If your HostGator invoice was due on... Views: 17 |
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My account is setup for recurring charges. Why am I being contacted to pay? We cannot know why your payments fail, but it could be due to lack of funds. Also, many credit... Views: 18 |
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Why do I have to verify my new order? We carefully evaluate new accounts to determine high risk orders. Please do not take it... Views: 19 |
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You are charging me too much money on my PayPal account. Why can't you change my subscription payment? PayPal does not allow for anyone to change your payment amount. If you need to pay us a different... Views: 17 |
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