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550 Error : Dictionary AttackDictionary Attack A method often used by spammers. They send various emails or passwords to a... Views: 19 |
Are you able to receive emails but not send?If you aren't able to send this usually means one thing... your internet provider is blocking you... Views: 20 |
Are you able to send emails but not receive?Either your domain is over quota, or your e-mail address itself is over quota. You will need to... Views: 17 |
BoxTrapperBox Trapper returns a confirmation email to senders, who must reply before their email is... Views: 20 |
Does your e-mail client suddenly claim your password is wrong even though you have not changed any settings?All of our shared servers have a 60 check per hour limit. If you hit this limit in any hour... Views: 20 |
Email AttachmentsWEBMAILIn cPanel webmail (Horde & SquirrelMail), this attachment limit is 50 MB.In other... Views: 16 |
Email forwarderEmail forwarders send a copy of emails and keep an original. You can setup multiple forwarders to... Views: 17 |
Email TroubleshootingEmail Troubleshooting to get your mail working: Email Troubleshooting Make sure your user... Views: 17 |
Fetching emails in HordeHorde, one of our web based email programs, consist of an option which allows you to get emails... Views: 17 |
How can I setup Fetch Mail accounts in Horde?You may want to create folders within Horde for each Fetch Mail account. This way, you can have... Views: 16 |
How can I setup webmail to go directly to Horde, SquirrelMail or RoundCube?Login to the webmail program you prefer. You can get there by going to... Views: 17 |
How do I change my sites MX record to point mail to another server or domain?If you wish to just point it to another domain do the following: Log into your Cpanel.... Views: 17 |
How do I create email accounts?Before you read, try watching our movie tutorial. To create an email account: Login to cPanel... Views: 19 |
How to access your email through cPanelThere are several ways to read your email. Normally, users will go to your domain... Views: 17 |
How to add/remove an e-mail accountBy default, cPanel comes with 1 primary email account. I strongly recommend not to use this email... Views: 17 |
How to change the password of an e-mail accountWe recommend to change your password at least once a month. To do so, please do the following:... Views: 20 |
How to configure an e-mail account in Outlook ExpressIf you have an email account set up on the server, you may want to configure Outlook or Outlook... Views: 17 |
How to create an autoresponderAutoresponder returns a predefined message to anyone who writes to an email address of your... Views: 17 |
How to create/delete an E-Mail forwarderA forwarder is important when you want a copy of an email to be sent to another e-mail address... Views: 17 |
How to log into Webmail?We do have video tutorials on how to login to webmail. cPanel X3 Skin tutorial - Using... Views: 17 |
How to set the catch-all E-Mail address.Be careful when you set up a default address. This is due to possibly becoming a victim of spam.... Views: 17 |
How to set up a Mailing List in cPanelMass emailing: Avoid sending to multiple addresses using the CC field; everyone will see each... Views: 18 |
How to throttle outgoing email with PHPListHow to throttle PHPList: The first step is to locate the configuration file for your phplist... Views: 17 |
How to use Spam AssassinSpam Assassin is a great anti-spam tool. We recommend to activate it as soon as you create an... Views: 19 |
I changed my MX record and I am not receiving any email at my mail server.If you ever send mail from any site that is on the same server where your site is hosted, your... Views: 19 |
Internal Email is not being receivedIf you cannot receive mail from yourself (say, from a form, or from a subaccount), but can... Views: 21 |
Mac Mail SetupOpen up Mail.app and press Command+Comma to invoke the Preferences window. Switch to the... Views: 16 |
Missing folders after converting to maildirIf you come from a host who does not use maildir, we must convert your email. Once the... Views: 17 |
Outlook / Outlook 2003 / Eudora / Thunderbird / Mac Email / Phone Client SettingsEmail settings for an Email Client (Outlook, Eudora, MAC mail etc.): Incoming mail server:... Views: 17 |
Outlook Error codes0x800CCC65 -- This error code is indicative that a local firewall such as Zone Alarm or... Views: 18 |
Outlook MalfunctioningIf a message is stuck in the Outbox, please go to File and choose Work Offline. Close outlook and... Views: 22 |
POP vs IMAPIMAP4 is an especially convenient method of delivery for those who use multiple computers and... Views: 17 |
POP3 or IMAP with SSLYou must replace your normal mail.domain.com with the secure server name (used for shared SSL).... Views: 19 |
Steps to making a form on your website where people can email you information (formmail)If you want help making on online form so visitors send you emails directly from your website,... Views: 19 |
Teach Horde to use the Trash canGo to your inbox, click Options at the top. Choose "Deleting and Moving Messages" (in the... Views: 22 |
What do I put for both incoming and outgoing mail server?For both incoming and outgoing mail server, put mail.yourdomain.com. The incoming port number is... Views: 18 |
What will happen to my undeliverable emails?If the receiving server, domain, or mailbox name does not exist, then you will receive a... Views: 17 |
Where do I go to check my emails using my browser?To check your email using your web browser, go to http://yourdomain.com/webmail/. You can also go... Views: 19 |
Why won't my email address work?Make sure you set it up like this. Make sure your user name and password is all lowercase.... Views: 17 |
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